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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All STE'N products

The group "New Technologies" offers for review the products of the plant STE'N: solid fuel boilers, gas, electric, bath furnaces, heating, electric heaters, control panels, thermoregulators, heating elements, goods for the estate, weathervanes, equipment for boilers and furnaces, for heating systems
  • Other STE'N
    Other
    Nutcracker, KALAN YAS-3,5, etc.
  • For heating systems STE'N
    For heating systems
    ORB-10, ORB-20, etc.
  • For boilers and furnaces STE'N
    For boilers and furnaces
    KG 2, KG 3, etc.
  • Weather vanes STE'N
    Weather vanes
    Bear 10004, Deer 10005, etc.
  • Goods for the estate STE'N
    Goods for the estate
    Cauldron Oven, Barbecue Castle, etc.
  • Heating elements STE'N
    Heating elements
    TENBR-3-G1-T, etc.
  • Thermoregulators STE'N
    Thermoregulators
    RTN-10, RTVN-10, etc.
  • Solid fuel boilers Karakan STE'N
    Solid fuel boilers Karakan
    8TPE 3, 10TPE 3, etc.
  • Solid fuel boilers mini STE'N
    Solid fuel boilers mini
    mini 7, mini 11, etc.
  • Solid fuel boilers Cobalt STE'N
    Solid fuel boilers Cobalt
    Cobalt 15, Cobalt 25, etc.
  • Control panels STE'N
    Control panels
    PUE-5, PUE-6.02, etc.
  • Electric heaters STE'N
    Electric heaters
    Skif-3, Skif-5, etc.
  • Heating furnaces STE'N
    Heating furnaces
    Barga-450, Barga-600, etc.
  • Bath furnaces STE'N
    Bath furnaces
    Parabel-12, Parabel-16, etc.
  • Gas boilers STE'N
    Gas boilers
    10EG 3, 10EGV 3, etc.
  • Electric boilers EVP STE'N
    Electric boilers EVP
    EVP-3, EVP-6, etc.
  • Electric boilers Economy STE'N
    Electric boilers Economy
    Economy-3, Economy-6, etc.
  • Electric boilers EVPM STE'N
    Electric boilers EVPM
    EVPM-3, EVPM-6, etc.
  • Electric boilers Standard STE'N
    Electric boilers Standard
    Standard-3, Standard-6, etc.
  • Electric boilers Salair STE'N
    Electric boilers Salair
    Salair-21, Salair-25, etc.

NEW TECHNOLOGIES GROUP

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